Privacy Policy

Information we collect

• Details you submit through our contact form: name, work email, company, enquiry category and message.
• For business clients: identity and contact details of directors, beneficial owners and authorised users, and verification results.
• Transaction and account information relating to services provided to a client.
• Basic technical data needed to operate and secure the website.

How we use it

• To respond to enquiries.
• To verify identity and meet anti-money-laundering, record-keeping and reporting obligations.
• To provide and administer services under a client agreement.
• To handle complaints, prevent fraud and keep our systems secure.

Sharing

We share personal information only where needed: with service providers acting on our behalf, with banking and settlement partners to complete transactions, and with regulators or authorities where required by law. We do not sell personal information.

Where information is processed

Our service providers may store or process information outside your country of residence, where it may be subject to local law.

Retention

We keep personal information only as long as needed for the purposes above and to meet legal and regulatory record-keeping requirements.

Your choices

Depending on the law that applies to you, you may ask to access or correct your personal information, or withdraw consent where we rely on it. Please contact us through our Contact page.